HMB focuses on“products + services”, not just selling our products to our customers, but building a complete professional pre-sales and after-sales system. Only when our customers are satisfied can we be truly satisfied.
一. One-to-one service
We have dedicated service personnel and technical teams. One-to-one service connects every customer and our experts closely. We provide one-stop solutions.
二. Why do you often share customer cases?
Sharing cases can reflect the customers’ love and affirmation of the quality of our HMB products. HMB is recognized by more and more customers, and more attention is paid to quality and value.
三、Perfect after-sales, timely solution
HMB carefully prepares each hydraulic breaker and produces it in strict accordance with international standards. There is a dedicated quality inspection team to control the quality. If there is a problem with the hydraulic breaker purchased by the customer, our after-sales staff will receive the problem as soon as possible. Communicate quickly with customers, confirm the cause of the problem in many aspects, and propose after-sales plans to the customer within 24 hours without delay.
四、Provide daily maintenance suggestions
When each hydraulic breaker is sold, we will provide our customers with documents and operating instructions for maintaining the hydraulic breaker. A series of service videos are included. Through our service support, unskilled operators and technicians can become professionals.
五、Choose a partner for cooperation
When looking for a supplier, it’s important to work with the right people. Whether you are a distributor or an individual, you need a professional partner, HMB is the first choice, which can help your business grow rapidly.
Starting a dialogue with us is your first step to success.
Post time: Aug-05-2021